Error Slicing With PHOTON


#1

Hello,
I have an error since I have the licence version of the software : “Empy slices detected during slicing. Please check the slices before printing.”

I can’t print any files. I don’t have that with chitubox, I happens with all the stl or obj files I want to print.

Any solutions for this issue ?

Thank you


#2

Hi.

Can you send me a file that is problematic over wetransfer or email?
I could have a look what the problem might be.

Elco


#3

Just tested the latest version. No problems with slicing a bunny with some holes.
Please let me know over email if you are still experiencing this problem.


#4

Hello,

1 : I can’t send you a file because they are copyright of my customer. But I will try to find a free stl that I have the same issue.

2 : I changed my computer, but now I can’t put my license because of this errorr :

Error Code : c335e8f1ce4cd66a02588e8927f05711c Activation limit reached.

So I’m using the evaluation version and I have no problem. But now I need a new license number please and I can’t send you the files that I had problems because they are copyright from my customers, I can send them to you.

I’m waiting for my license number. Thank you.


#5

Hello,

Please see your personal email account regarding your license.

Elco


#6

I have exactly the same problem with the license issue