Getting Blank screen and Crash

#1

I’m getting the screen as shown in the image when I try to generate supports.

Annotation%202020-03-14%20194426
Annotation 2020-03-14 194426.jpg1920x1080 186 KB

#2

Hi,

I also have this problem often. I make backups it’s a worry !

#3

Hi,

Could you post your version number, hardware setup and share the stl?
It is usually a memory size or access problem.

Thanks,

Jan

#4

@J.Verschoor Following is my Configuration
CPU: Intel I5 4440S
RAM: 12 GB
Graphics: AMD Radeon R5 M200 / HD 8500M Series Onboard
Formware Version: 1.0.2.8

#5

Hi,

CM Gigabyte Aorus Xtrem Waterforce
Core I9 9900Ks,
64Go Ram DDR4@4400,
Gigabyte Waterforce RTX2080Ti (11go) x 2 @SLI
GB Aorus M.2 NVme Gen 4 SSD 2 To

Formware Version: 1.0.2.8
Windows 10x64 Pro Build 1909

where can i download the 64bits release ?

Regards

#6

Thank you, seems that you both have more than adequate system specs.

Does is only happen during slicing for both of you? That would help narrow down the issue.

Jan

#7

Hi Jan

No, it’s totally random for me. But more often by dint of the modification of supports

For the 64bits version is it available for download?

Regards

Stéphane

#8

No, Same as Stéphane, It happens for me while modifying supports.

Regards
Rupesh

#9

This also frequently happens to me while editing a support. I also had it happen when saving a file, which corrupted the file. Also, saving when you see this screen will corrupt the file.

I7 9700k
RTX 2080 8GB
32 GB Ram
version 1.0.2.8