Supports not generated in 1.0.33

#1

When printing dental model, I use supports under the model ( whithout lift, without base plate ).

1.0.29 worked well, in 1.0.33 on some models, supports are not generated.

Contact points are generated

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image.png1744x668 226 KB

Supports are not generated

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image.png1703x692 184 KB

#2

mm that’s strange. I’ve had 1 similar report but was not able to replicate it on my pc.

we’re coming with V1034 in 1 or 2 days. There are some fixes here and there also in the support engine.

Can you reproduce it with a certain model that you can share?

#3

Hi Elco, I have seen this issue where the software will not generate some supports, both manually added or as part of the automatic support generation. see the images below:

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image.jpg2137x1623 698 KB

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image.jpg2296x1543 559 KB

Any ideas on what might be causing this?
This does not happen with the default support profile so there must be a user made custom setting that triggers it.

#4

As far as I know this bug has been fixed. As it’s 4 years ago… are you still experiencing it?

Elco

#5

Yes, the images are form Sunday 3/9/2025

#6

Which software version are you using?

#7

the latest!

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image.png937x541 60.9 KB

#8

Hi,

Sorry for the delayed reply.
Are you able to share a test case over email where this happens?
And can you verify the height towards platform of the model? What happens if you put it higher?
And what is the length of the first beam parameter at?
I can’t reproduce it thusfar.

kind regards
Elco